Cancellation & Refund Policy

Cancellation Policy

Orders can be cancelled within 24 hours of purchase without incurring any cancellation charges.
To cancel an order, please contact our customer service team at contact@atver.in or call us at +91-7305874229 / 7305874230 with your order details.
Orders that have already been shipped cannot be cancelled. In such cases, please refer to our Cancellation and Returns Policy.

Refunds will be issued for cancelled orders within 10 -14 business days from the date of cancellation.
Refunds will be processed using the same payment method used for the original transaction.
Shipping charges, if applicable, are non-refundable.
In case of prepaid orders, the refund amount will be credited to the original payment method.
Please note that depending on your bank or financial institution, it may take additional time for the refund to reflect in your account.

We accept returns and exchanges only in case damaged products or a wrong product is received.
To initiate a return or exchange, please contact our customer service team at contact@atver.in or call us at +91-7305874229 with your order details.
Items must be returned in their original condition, unworn, and with all tags attached.
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Refunds for returned items will be processed within 5-7 business days from the date of receipt of the returned product.
Exchanges are subject to product availability. If the requested item is out of stock, a refund or store credit will be issued.

Customized or personalized items are non-refundable unless they are defective or damaged.
Final sale and clearance items are non-refundable and cannot be exchanged.